Storage & property management
Credit Card Processing for Self Storage Facilities
Self storage facilities often collect recurring unit rent remotely, while the office may take payment from a walk-in customer. Some facilities also charge an initial deposit or fee. We review recurring and one-time transactions separately.
Credit card processing for self storage facilities starts with what you already pay. Send one recent statement and a person reads your merchant account for self storage facilities line by line. Free, with no obligation.
Short answer
Can a self storage facility get a merchant account?
Yes, most self storage facilities can. The processor reviews the business, the owner and processing history before approving an account; approval cannot be promised. Recurring unit rent and initial deposits need records tied to each tenant. Share one recent statement for a free review of your processing.
What businesses like yours need
What self storage facilities need from processing
- Recurring unit payments with customer authorization
- Online payments through a tenant portal
- Counter payments at the facility office
- Card on file for authorized recurring charges
- Clear account records for unit changes
Products that fit
Setup that tends to fit
An online gateway with recurring billing and unit-level records can suit a facility that collects rent remotely. A countertop terminal can support office payments and move-in charges.
Not sure what you have now? Your statement shows it. Compare common systems on our POS system comparison.
What to check on your statement
We check these and every other line during a merchant statement analysis. New to statements? Read how to read a merchant statement.
- Card-not-present rates on tenant portal payments
- Gateway fees for recurring billing
- Chargeback or retrieval fees on disputed rent charges
Send one self storage facility statement. We read every line and tell you what each fee is.
Send your statement for a free reviewSelf storage facilities: common questions
Can a self storage facility qualify for a merchant account?
Most do. The processor decides approval based on the business, the owner and processing history. We help find a fit, but we cannot promise approval.
What should I send for the free statement review?
Send one recent monthly statement with every page. A PDF or clear photos can be uploaded on our contact page for a line-by-line review.
Can unit rent be charged automatically?
Recurring billing may be available when the tenant authorizes it. Confirm how unit changes, cancellations and failed payments are handled.
Can a customer pay at the facility office?
A countertop terminal can accept an in-person payment. That transaction may be priced differently from a portal payment.
Send one statement. We read every line, free.
Upload one recent statement from your self storage facility. A person reads every fee and explains it in plain English. Free, no obligation.